private label candles Timothy Jay West Hollywood The House of Timothy Jay - Home of the American Candle
   

Customer Service


Returns
We strive for 100% customer satisfaction.  Please contact us at tims@timothyjaycandles.com   or 323-656-6977 if there is a problem with your order.  If you are not happy with any purchase, we will exchange it or refund your money within 30 days of the date the order was placed.
Contact Us

Changes to Order
Orders are processed when received. To make a change, please call our store at 323-656-6977 as soon as possible. Every effort will be made to accommodate your request.

Shipping
We strive to ship all in stock items within 48 hours.  Expedited shipping is available.  Please contact us for details.  We currently ship to all 50 states.  Most orders are shipped via FedEx.

Ordering and Payment
We accept Visa, MasterCard, and American Express.  Credit cards are charged at the time of order.  Any back-orders are charged at the time of shipping.

Sales Tax
Orders shipping to an address in California are subject to California State Sales Tax.

Terms and Conditions


Credit Cards:
We accept payment by Visa, MasterCard, and American Express.

Shipments:
Timothy Jay Candles, Inc. currently ships to addresses within the United States generally via FedEx.  Orders are typically shipped within 48 hours after being received.

Return Policy:
We strive for 100% customer satisfaction.  Please contact us at tims@timothyjaycandles.com   or 323-656-6977 if there is a problem with your order.  If you are not happy with any purchase, we will exchange it or refund your money within 30 days of the date the order was placed.

Prices, Terms, & Conditions:
Current prices, terms and conditions are subject to change without notice. All orders are subject to approval and availability of any products.  Timothy Jay Candles, Inc. is not responsible for any typographical errors, which specifically include those relating to the price or size of an item.

Product Warnings:
All fragranced products are not for consumption. Keep products out of reach of children. Never leave burning candles unattended. Keep candles away from children and combustible material.

Important Legal Information
Use of this Web Site constitutes your acceptance of the following
Thank you for visiting www.timothyjaycandles.com. This website is owned and provided by Timothy Jay Candles, Inc. Please understand that all products provided by Timothy Jay Candles, Inc. through this Web Site are provided subject to the following terms and conditions. BY USING THIS WEB SITE, WHETHER BY PURCHASING ANY PRODUCTS FROM OUR SITE OR BY DOWNLOADING ANY INFORMATION OR MATERIALS FROM THE SITE OR OTHERWISE, YOU INDICATE YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS AND AGREE THAT YOU WILL BE BOUND BY AND SUBJECT TO THESE TERMS AND CONDITIONS. In the event of a violation of any of these terms and conditions, Timothy Jay Candles, Inc. reserves the right to deny future access to the website and to seek all remedies available at law and in equity.

Trademarks, Copyright, etc.
This Website is owned and operated by Timothy Jay Candles, Inc. The material included herein, including without limitation all content, text, graphics, artwork, photographs, site design, logos, icons, images, audio or video clips, code, scripts and software (collectively, the "Materials"), is the property of Timothy Jay Candles, Inc. is protected by the trademark, copyright and other intellectual property laws of the United States and other countries. The selection, arrangement and compilation of all of the foregoing in the manner depicted is also the property of Timothy Jay Candles, Inc. and is protected by said laws. ALL RIGHTS ARE EXPRESSLY RESERVED. No right, title or interest in and to the materials is conveyed or granted to you. You may not copy, reproduce, republish, transmit, disseminate, distribute, display, post, modify, create derivative works from, sell, license or otherwise use or exploit in any way whatsoever any Materials or other content from this Web Site without the prior written consent of Timothy Jay Candles, Inc.. Without in any way limiting the foregoing, you agree not to use the Web Site or any Materials for any commercial or competitive purposes or for any other purposes which may be harmful or detrimental to Timothy Jay Candles, Inc. or its business.
Timothy Jay Candles, Inc. retains all rights to its trademarks, trade names, brand names, trade dress and other such intellectual property and the fragrance names of many of our products, as indicated, all of which are registered and/or common law trademarks of Timothy Jay Candles, Inc. in the United States and in other countries. These trademarks, together with all associated service marks, slogans and other Timothy Jay Candles, Inc. product names, graphics, logos, service names and custom icons are included within the intellectual property of Timothy Jay Candles, Inc. and all rights thereto are expressly reserved. Timothy Jay Candles, Inc.'s trademarks and intellectual property may not be used by any third party without the express written permission of the Company and, without limiting the foregoing, may not be used in connection with any product or service or in any manner that is likely to or may dilute the strength of the trademark, disparage or discredit Timothy Jay Candles, Inc. or its products and services, or cause confusion among consumers. Any other trademarks that appear on this site and are not owned by Timothy Jay Candles, Inc. are the property of their respective owners.

Metatags, Hidden Text, Linking or Framing
Timothy Jay Candles, Inc. expressly prohibits any use of our trademarks, trade names or brand names in metatags, keywords and/or hidden text. The use of our trademarks, trade names or brand names in metatags, keywords or hidden text constitutes trademark infringement, and the use of any of the foregoing for purposes of gaining higher rankings in search engines constitutes unfair competition. Linking to this Web Site, or any page or portion thereof, without the prior written consent of Timothy Jay Candles, Inc. is expressly prohibited. Likewise, framing, in-line linking or other methods of association of the Timothy Jay Candles, Inc. Web Site or its Materials with any other site, advertisement, link or other information or materials not originating from this Web Site is expressly prohibited.

Subject to Change
Timothy Jay Candles, Inc. reserves the right to make changes or modifications to this Web Site or to any of the terms, conditions, disclaimers and policies referenced herein, and to add or remove any portion of the site, including any portion of these Terms and Conditions, at any time, in its sole discretion and without notice. All such changes shall be effective immediately upon posting. You should review these terms and Conditions frequently, as your use of the Web Site following any changes to these Terms and Conditions shall constitute your acceptance of and agreement to be bound by the revised terms and Conditions whether or not you have actually reviewed them. Timothy Jay Candles, Inc. may in its sole discretion terminate, suspend or discontinue any aspect of the Web Site, including the availability of any features or products, at any time and without notice or liability. Timothy Jay Candles, Inc. may also restrict your access to all or any portion of the Web Site without notice or liability.

Applicable Law
This Web Site is created, controlled and maintained by Timothy Jay Candles, Inc. in the State of California. Accordingly, the laws of the State of California shall in all events govern any disputes relating to this Web Site, including those relating to any transaction conducted hereon, and shall likewise govern the terms, conditions, disclaimers, policies and notices contained herein, all without giving effect to any conflict of laws principles. Timothy Jay Candles, Inc. makes no representations as to the compliance of the Web Site or its terms and conditions with any applicable law. If you choose to access the Web Site from outside of the United States you do so at your own risk and are responsible for compliance with all applicable laws. You may not use the Web Site in violation of U.S. export laws.
By using this Web Site, including by virtue of purchasing products hereon, you agree to submit to the jurisdiction of the State of California and agree that it shall serve as the sole and exclusive venue for any disputes relating to this Web Site. Any claim or cause of action brought by you with respect to matters related to the Web Site, including these terms and conditions, must be brought in a state or federal court located in the State of California and must be commenced no later than one year after the claim arises.

If any provision of these terms and conditions is deemed to be void, unlawful or unenforceable for any reason, all other provisions contained herein shall remain in full force and effect. These terms and conditions constitute the entire agreement between the parties as to matters relating to this Web Site and may only be modified by a writing signed by both parties.

Third Party Sites
As a convenience to you, and for informational purposes only, Timothy Jay Candles, Inc. may from time to time provide links to web sites operated by other entities unrelated to Timothy Jay Candles, Inc.. If you use any such link, you acknowledge that you will be leaving this Web Site to visit another. If you decide to visit any linked site, you do so at your own risk. Timothy Jay Candles, Inc. expressly disclaims any responsibility, liability, warranty or representation regarding any linked site or the information, materials, content, products or services contained in or provided by such site. Moreover, providing such a link in no way implies that Timothy Jay Candles, Inc. endorses or adopts any information, articles, products, services, or other materials appearing on or provided by the linked site, and Timothy Jay Candles, Inc. expressly disclaims any such endorsement.

Disclaimer of Warranties
THIS WEB SITE AND THE MATERIALS, CONTENT AND PRODUCTS PROVIDED HEREIN ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TIMOTHY JAY CANDLES, INC.MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND OR NATURE WHATSOEVER, EITHER EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS WEB SITE OR THE CONTENT, MATERIALS, PRODUCTS AND SERVICES PROVIDED HEREIN, AND EXPRESSLY DISCLAIMS TO THE FULLEST EXTENT ALLOWED BY LAW ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NONINFRINGEMENT OR ANY WARRANTY OR REPRESENTATION THAT THE OPERATIONS AND FUNCTIONS OF THIS SITE SHALL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY DEFECTS WILL BE CORRECTED.

Where applicable law does not allow the exclusion of implied warranties, the foregoing exclusions may not apply to you.
Without limiting the generality of the foregoing, this Web Site and the Materials contained herein may contain inaccuracies and typographical errors. Timothy Jay Candles, Inc. does not warrant the accuracy or the completeness of the Materials or the reliability of any advice, opinion, statement or other information displayed or distributed through this Web Site. Any reliance on any of the foregoing shall be at your sole risk.

Disclaimer of Liability
IN NO EVENT SHALL TIMOTHY JAY CANDLES, INC., OR ANY OF ITS OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, DISTRIBUTORS, AFFILIATES, SUBSIDIARIES, AGENTS OR REPRESENTATIVES, BE IN ANY WAY LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR EXEMPLARY DAMAGES, OR ANY OTHER DAMAGES WHATSOEVER, ARISING FROM OR RELATING TO THE USE OF OR INABILITY TO USE THIS SITE OR THE CONTENT, MATERIALS AND FUNCTIONS THEREOF, OR OF ANY LINKED WEB SITE, OR OTHERWISE RELATING HERETO, REGARDLESS OF WHETHER THE SAME ARE FORESEEABLE OR IF TIMOTHY JAY CANDLES, INC.WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

 

Contact Info

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