private label candles Timothy Jay West Hollywood The House of Timothy Jay - Home of the American Candle

Your Privacy and Security

Timothy Jay Candles, Inc. is committed to protecting your privacy. We only use the information we collect about you to process orders and to provide support for our products. Please read on for more details about our privacy policy.  This policy is effective as of March 8, 2010.

What information do we collect? How do we use it?

When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. We may use the information to notify you of services, special offers, new products and other services that we believe may be of interest to you, or to notify you of important new changes in our Website.

How does Timothy Jay Candles, Inc. protect customer information?

Our Website is hosted on secure servers and utilizes SSL secure server software for collecting personal and credit card information. The secure server layer (SSL) encrypts (scrambles) all of the information you enter before it is transmitted over the internet and sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

What about "cookies"?

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. We use cookies in connection with certain features on our Website, although we note that our cookies do not contain any personally identifying information such as your name. We use the cookies to enable us to store items in your shopping cart and may also use them to help provide you with customized or tailored information or services. You can set your web browser so that you will always be notified when you receive a cookie.

Opt In/Opt Out
If you do not wish to receive e-mail regarding special offers please let us know by sending us an e-mail to Please be sure that your e-mail includes your name and address.
You can also let us know by calling us at 1-323-656-6977.
If you would like to correct or update any information that you have previously provided, you may do so via e-mail to, or by calling us at 1-323-656-6977.
Please note that sometimes these requests may take up to 1-2 weeks to be effective.  In addition, when you purchase from us online we may need to contact you via phone, email or mail to address questions or issues specific to your order, entry, etc., even if you have opted to not receive communications.

Will Timothy Jay Candles, Inc. disclose the information it collects to outside parties?

Timothy Jay Candles, Inc. does not sell, trade, or rent your personal information to others. Timothy Jay Candles, Inc. may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will not include personally identifying information.

Timothy Jay Candles, Inc. may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Timothy Jay Candles, Inc., our users, or others.

In Summary

Timothy Jay Candles, Inc. is committed to protecting your privacy. We use the information we collect on the site to make shopping at as simple as possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.

Your Consent

By using our Website, you consent to the collection and use of this information by Timothy Jay Candles, Inc. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Timothy Jay Candles, Inc. also provides links to affiliated sites. The privacy policies of these linked sites are the responsibility of the linked site and Timothy Jay Candles, Inc. has no control or influence over their policies. Please check the policies of each site you visit for specific information. Timothy Jay Candles, Inc. cannot be held liable for damage or misdoings of other sites linked or otherwise.
Changes to this Privacy Policy
We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy. Please note that our rights to use your personally identifiable information will be based on the privacy policy in effect at the time the information is used. If you object to any such revisions you must cease using our Website. Continued use of our Website following notice of any such revisions shall indicate your acknowledgement of such revisions and your agreement to be bound by the terms and conditions of the revised Privacy Policy.

Questions and Feedback

If you have any questions or feedback related to our Privacy Policy, please email us at

Thank you for shopping at and enjoy!


Contact Info

copyright © Timothy Jay Candles. All Rights Reserved